Gallery & Testimonials

Gallery

Take a look around and see where the magic happens! Our gallery gives you a glimpse of the cozy saunas, refreshing cold pools, and the vibe that makes every visit something special.

Happy plungers…

Terms & Conditions

Cacellation Policy

We love giving you great deals! Here’s how our discounts work:

  • Discounts are available on select services and special offers.
  • Discounts can’t be combined with other offers unless we say so.
  • Discounts depend on availability, so don’t miss out!
  • Some discounts have expiration dates, so be sure to use them in time.
  • We may update or end discounts occasionally, but we’ll always keep things fair.

If you have any questions, just reach out — we’re happy to help!

Cacellation Policy

We know things come up, so here’s how our cancellation policy works:

  • No Refunds:
    • We don’t offer refunds for canceled sessions.
  • Rescheduling:
    • You can reschedule if you let us know at least 24 hours before your session.
    • Rescheduled sessions must be used within 30 days and depend on availability.
  • Late Cancellations:
    • Cancellations within 24 hours of your session usually can’t be rescheduled or refunded.
    • In special cases, we might make exceptions—just ask.
  • No Shows:
    • If you don’t show up without telling us, the session is lost with no refund or reschedule.
  • How to Reschedule:
    • You can reschedule through your account on our website or by contacting us by phone or email at least 24 hours before your appointment.

Thanks for understanding! If you have any questions, just get in touch.

Wild Plunge Safety & Etiquette Policy

Purpose

This policy outlines the safety procedures and etiquette for using the sauna and ice bath at Wild Plunge.

Scope

This policy applies to all guests using the sauna and ice bath.

“Guests” refers to anyone using Wild Plunge services.

By following these guidelines, you help ensure a safe and enjoyable experience for yourself and others.

Responsibilities

  • Guests are responsible for following all safety procedures and etiquette outlined in this policy.
  • Staff are responsible for making guests aware of safety procedures and ensuring compliance.

Medical Guidance

Use of the sauna and ice bath at Wild Plunge is at your own risk.

We strongly recommend consulting your GP before participating, especially if any of the following apply (list not exhaustive):

  • Pregnancy (or suspected pregnancy)
  • History of heart attack, stroke, or cardiovascular issues
  • Use of medications
  • Epilepsy, asthma, or other breathing conditions
  • High or low blood pressure
  • Arterial disease
  • Joint or muscle injuries
  • Surgical implants (pins, rods, artificial joints, etc.)
  • Chronic medical conditions
  • Undiagnosed symptoms

By booking a session, you confirm that you and your group have considered this advice, reviewed our Safety Policy and Terms & Conditions, and accept responsibility for your own participation. Wild Plunge cannot accept liability for conditions listed above.

Safety at Wild Plunge

  • Use of hot equipment, slippery surfaces (from water, ice, or snow), high temperatures, and exposure to airborne illnesses/contaminants is at your own risk.
  • Wild Plunge is not responsible for lost, stolen, or damaged property—please leave valuables at home.
  • Do not bring or use personal lotions or products in the sauna, as they may be harmful or slippery.
  • Guests under the influence of alcohol or drugs will be refused entry. No alcohol, tobacco, or vaping is permitted onsite.
  • Always listen to your body and exit the sauna or ice bath if you feel unwell or uncomfortable.
  • Age restrictions: Children under 16 are not permitted in the sauna or ice baths. Guests aged 16+ must be accompanied by an adult, with a ratio of two 16+ guests to one adult.
  • Use of the ice bath is entirely at your own risk. Please ask staff for safety tips on cold exposure if unsure.

Outdoor & Farm Environment

Wild Plunge is set outdoors on a working farm. For your safety and comfort, please note:

  • Surfaces may be uneven, muddy, or slippery, especially in wet or icy conditions—appropriate outdoor footwear is recommended.
  • Guests must remain within designated Wild Plunge areas and not enter farm buildings, fields, or equipment zones.
  • Please respect farm animals and do not attempt to touch, feed, or approach them.
  • Seasonal changes (e.g., snow, frost, or mud) may affect access—take extra care when moving around the site.
  • Outdoor exposure means you may encounter insects, wildlife, and natural allergens.

Sauna & Ice Bath Etiquette

Respectful and considerate behaviour is required at all times. Please observe the following etiquette:

  • Treat fellow guests with courtesy and follow Wild Plunge rules.
  • Wash feet in the bucket provided before entering the sauna or ice bath.
  • Always sit on a towel while in the sauna.
  • Sauna use: maximum 20 minutes per session (recommended 5–15 minutes).
  • Ice bath use: maximum 5 minutes per session (recommended 1–3 minutes).
  • Pour water gently on the sauna stove using only the provided “sauna water.” Do not pour anything else.
  • Please finish changing within your allocated booking time.

Emergencies

  • Fire: Evacuate immediately and call 999.
  • Medical Emergency: Notify staff immediately. Staff will call 999 and administer first aid if required.

Acknowledgement of risks

Please be aware that the sauna and cold pools are within a natural environment including the presence of trees and foliage which can lead to falling leaves and branches. This may create a slippery condition increasing the risk of slips and falls. Guests are responsible for their own safety and should exercise caution while on the premises.

Signage

Clear signage will be displayed in the sauna and ice bath areas as reminders of these safety procedures.